How to make a return

RETURN OF THE PRODUCT

The cost of returning the item back is the responsibility of the buyer.

The refund is made on the same payment method on which the order was made, in the case of bank transfers and cash on delivery, the user must indicate via e-mail an IBAN to which to make the transfer.


Right of withdrawal information:

Pursuant to the right of withdrawal - art. 64 Legislative Decree no. 206 of 06/09/2005 the buyer has the right to return the object, without having to specify the reason, if the following requirements exist:
- no more than 14 days have passed since the date of receipt of the goods by the buyer;
- the object is returned intact (i.e. not used and complete with all original packaging and accessories).
Once the aforementioned legal conditions have been met, the buyer is entitled to be reimbursed for the amount paid for the item purchased in about 14-18 working days, excluding the shipping costs paid.

 

 

Mantra Srl, Via Trento, n°37, 62100 Macerata (MC) - ITALY                    Tel:  +39 0733 713756                    E-mail:  info@white-room.it

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White Room.

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